Privacy Policy

At Mulmic Precision CNC Machining, we respect your privacy and are committed to protecting the personal information you share with us through our website, RFQ forms, email, WhatsApp, and advertising lead forms. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you interact with our business regarding custom machined parts, CNC machining services, and long-term mechanical parts supply

1. Who We Are

This website is operated for the business activities of Mulmic Precision CNC Machining and related project communication for custom machined parts, automation components, and general mechanical parts supply. Depending on the project structure, contract flow, and communication stage, business operations may involve LANCIE (HONG KONG) CO., LIMITED and Mainland China operating or manufacturing partners supporting quotation review, production coordination, inspection, shipping, and after-sales communication.

If you have any questions about this Privacy Policy or how your information is handled, you may contact us using the contact details provided on our website.

We may collect the following types of information when you contact us, submit a quotation request, or interact with our website:

• Your name

• Company name

• Email address

• Phone number

• Country or region

• Project details, including part type, quantity, material, tolerance, lead time, and application notes

• Drawings, CAD files, specifications, and related technical documents you submit for quotation or technical review

• Communication records from email, website forms, WhatsApp, or other business contact channels

• Basic website usage data, such as IP address, browser type, device type, referring pages, and interaction data, where applicable for analytics, security, or site performance purposesiubenda

For some projects, the files or information you submit may include confidential product or engineering information. We treat such information as business communication data used only for quotation, engineering review, project execution, and related follow-up activities.

3. How We Use Your Information

We use the information collected through our website and communication channels for legitimate business purposes, including:

• Responding to RFQs and contact requests

• Reviewing drawings, specifications, and manufacturing requirements

• Preparing quotations, DFM suggestions, and technical feedback

• Communicating with you about your project, order status, production planning, inspection, shipping, or after-sales matters

• Matching your project with suitable manufacturing resources, process routes, and quality review steps

• Improving our website, RFQ workflow, communication efficiency, and service qualityiubenda

• Meeting legal, regulatory, accounting, anti-fraud, or record-keeping obligations, where requirediubenda

We do not sell your personal information to third parties.iubenda

4. How We Share Information

We may share your information only where reasonably necessary for normal business operations and project execution. This may include:

• Internal personnel responsible for quotation, technical review, customer communication, project management, quality follow-up, or shipping coordination

• Related entities and operational partners involved in contract management, manufacturing execution, inspection, logistics, or after-sales support, where relevant to your request or project

• Service providers such as website hosting, analytics, communication tools, or IT support providers, where needed to operate our website or business systemsiubenda

• Legal or regulatory authorities when disclosure is required by law, regulation, audit, dispute resolution, or lawful government requestiubenda

We do not share your information with unrelated third parties for advertising resale or consumer marketing purposes.iubenda

5. Drawings, CAD Files, and Technical Documents

When you submit drawings, CAD files, specifications, or other technical materials through our website or communication channels, we use them only for quotation review, manufacturability analysis, production planning, quality review, and project communication directly related to your request.

Because such files may contain confidential engineering information, we recommend that you send only the files necessary for quotation and project evaluation at each stage. If your organization requires a separate NDA or confidentiality agreement, you should raise that requirement before or during the RFQ process so that the appropriate business arrangement can be discussed.

6. Google Ads Lead Forms and Other Advertising Forms

If you submit your information through a Google Ads lead form or similar advertising lead form, we use that information to contact you about your inquiry, understand your machining or parts requirement, and guide you to the appropriate quotation or RFQ process.google+1

Information collected through such forms may include your name, company, email address, phone number, and other project-related information you choose to submit. This information is handled under the same principles described in this Privacy Policy.google+1

7. Cookies, Analytics, and Website Data

Our website may use cookies, analytics tools, server logs, or similar technologies to understand traffic patterns, improve website performance, monitor security, and enhance user experience. These tools may collect limited technical data such as IP address, browser type, device type, pages visited, visit duration, and referring sources.iubenda

You may be able to manage cookies through your browser settings. Disabling some cookies may affect certain website functions or tracking features.iubenda

8. Data Retention

We retain personal information, RFQ records, communication records, and project-related documents only for as long as reasonably necessary for quotation, project follow-up, customer service, compliance, dispute handling, record-keeping, or legitimate business operations.iubenda

Where information is no longer needed, we may delete, anonymize, or archive it according to our internal business and compliance practices.iubenda

9. Data Security

We take reasonable technical and organizational measures to protect the information you submit against unauthorized access, misuse, disclosure, alteration, or loss. However, no internet transmission or storage system can be guaranteed to be completely secure. For especially sensitive projects, we recommend confirming document-sharing methods and confidentiality expectations in advance.

10. International Business and Cross-Border Data Handling

Because we serve industrial customers worldwide and may use a Hong Kong commercial structure together with Mainland China operational or manufacturing support, your information may be processed, reviewed, or stored across different jurisdictions as part of quotation, production, inspection, logistics, and customer support activities.

By submitting your information to us, you acknowledge that project-related data may be transferred internationally where reasonably necessary for business communication and project execution.中文母语版网站的全部25个页面内容文件.docxiubenda

11. Your Rights

Depending on your location and applicable law, you may have rights regarding the personal information we hold about you, such as the right to request access, correction, deletion, or restriction of certain processing activities. You may also have the right to object to certain uses of your information or withdraw consent where consent is the legal basis for processing.iubenda

To make such a request, please contact us using the contact details shown on our website. We may need to verify your identity before responding.iubenda

12. Third-Party Links

Our website may contain links to third-party websites, tools, or communication platforms. We are not responsible for the privacy practices, content, or security of those third-party services. You should review their own privacy policies before submitting information to them.iubenda

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations, legal requirements, or data handling practices. Any updated version will be posted on this page with a revised effective date.iubenda

14. Contact Us

If you have questions about this Privacy Policy or wish to contact us regarding your information, please use the contact details available on our website contact page.